HOW CAN WE HELP?
For any issues regarding your order, general queries or comments, email us at firstname.lastname@example.org or via the live chat function on our website. Please include all relevant information like your name, full product name, transaction number, place/date of purchase and a detailed description of your query. This will help us to speed up the process.
You may also speak to a member of our customer service team directly by calling 1300 136 936. Our customer service team is available Monday – Friday, between 8am and 9:30pm (AEST) (including public holidays), and Saturday and Sunday, between 9am and 5:30pm (AEST) to answer any queries. Alternatively, you can use the following resources below to try and help find your query.